We make shopping at RoyalePharma easy and convenient for you! We provide shipping in Malaysia only (West & East). There are three (2) types of delivery mode for you to select from:


  • Home Delivery
  • Self Pickup


Home Delivery


  1. Home Delivery services is available for purchase within Malaysia (West & East Malaysia).


  1. Your parcel will be delivered using RoyalePharma's appointed delivery courier company. As for now City Link Express.


  1. Once order and payment is made, you are not allowed to change the delivery address unless special case.


  1. Home Delivery orders will be delivered within 2 – 5 working days.


  1. Free Delivery are applicable for orders above RM100.


  1. Here are more information on Home Delivery charges:



Delivery Time


  1. We always strive to provide the best to delivery your orders as soon as we can.


  1. Delivery will be available from Monday to Friday, excluding Public Holidays during office hours.


During Promotion Period


  1. Please do expect a slight delay in shipping due to large volume of orders. However, we will try our best to delivery as soon as we can.


For more details or inquiries on shipping and delivery issues, please contact our Customer Service Hotline at 1800 88 8380 or email at 

Self Pickup

  1. Your order will ONLY be available for pickup @ PHARMANIAGA PRISTINE SDN BHD or @ ROYALEPHARMA VISTA ALAM OUTLET.
  2. When picking up your order, please print out and present your invoice at the Cashier Counter.
  3. We are unable to support a change of pickup location
  4. Should you have any questions about your order, please call us at 1 800 888380 during our OPERATION HOURS: 8:30 a.m. – 5:30 p.m. (Monday – Friday).


B18-LG, Vista Alam, Seksyen 14,

40000 Shah Alam, Selangor.

Tel No: 03 5523 8071

Operation Hours: 10.00 am – 10.00 pm

(Monday – Friday).


No.7, Lorong Keluli 1B,

Kawasan Perindustrian Bukit Raja Selatan,

Seksyen 7, 40000 Shah Alam,

Selangor Darul Ehsan,


Operation Hours: 8:30 a.m. – 5:30 p.m.

(Monday – Friday).